Unfortunately it is not that simple. You should seek out referrals and
recommendations from friends, family and business associates. There are
many factors to consider such as reputation, years in operation, size and
age of fleet, licensing and insurance, customer service philosophy & back
office support, depth and type of chauffeur staff – all company employees
(screened & trained), and financial stability. Please use due diligence in
choosing your transportation service. Do not be hesitant to ask any
pertinent questions including for proof of insurance.
As soon as your plans are fairly definite, just give us a call to set up your
reservation. We always suggest as much notice as possible, several days
for airport service and at least two weeks for hourly charters. However
seasonal, off-hour and special events will dictate more notice time so try to
Your chauffeur will meet you inside the terminal as you come down the
escalator area from your arriving gate, holding a sign with your name on it.
If for some reason you do not see your chauffeur, please call our office
right away 804-355- 5466 or 800-546- 6499 and we will assist you
Absolutely! Our customers are always welcome to visit our offices during
standard office hours to view and reserve vehicles. We enjoy showing off
our fleet, but ask that customers make an appointment ahead of time so we
can plan accordingly for your visit and have the vehicles on site.
In most cases, the limousine Sprinters have a minimum hourly rental terms
that will apply. And there are many advantages to this structure, especially
for special events and occasions. You have the same vehicle and chauffeur
guaranteed for your entire service. You can leave your belongings in the
vehicle. You have unlimited stops, the vehicle and chauffeur are available
to you as directed. It is generally more relaxing to know that you have the
vehicle at your disposal for the specified rental period.
All vehicles are stocked with bottled water and refreshment towels. Sprinter
Limousines are set up with ice, sodas, bottled water, glassware, and
napkins. Alcoholic beverages are permitted as long as every passenger in
the vehicle is over the age of 21. Customers are welcome to bring their
own snacks, beverages and coolers. Kegs, Styrofoam or glassware or
containers are not permitted on buses or vans.
The following services require a ½ down non-refundable deposit at time of
booking: Wine Tours, Weddings, Proms, Night on the Town, Concerts, or
Special Events in our Sprinters. Exceptions are only made due to extreme
weather conditions that result in the inability to traverse the roads.
A credit card is required to make a reservation. Any airport reservation
canceled within a two (2) hour period of the scheduled pick-up time will be
subject to a full charge for the quoted price. Any reservation for our Sprinter
that is cancelled within a one week (7 days) of the scheduled pick-up time
will be subject to a full charge of the hourly rate for the required minimum
hours that was agreed upon at the time of booking less the deposit. By
booking a limousine you agree to this cancellation policy. Exceptions are
only made due to extreme weather conditions resulting in flight
cancellations or the inability to traverse the roads.